Terms and conditions

 

Refund Policy Disclaimer

We strive to ensure your satisfaction with every purchase. Please review our refund policy carefully before placing your order:

  • Within 1 day of purchase:
    You are eligible for a 100% refund of the total amount paid.

  • Within 2 to 3 days of purchase:
    You may receive a 50% refund of the total amount paid.

  • After 3 days from the purchase date:
    We are unable to offer a refund, and all sales are considered final.

If you have any questions or need clarification before placing your order, please don't hesitate to reach out to us at team@mybigstep.com. We're here to support you and ensure you have a positive experience.